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[Windsurf] I received an error message saying “Windsurf failed to start”

Please delete the following folder:

Windows: C:\Users\<YOUR_USERNAME>\.codeium\windsurf Linux/Mac: ~/.codeium/windsurf

and try restarting the IDE.

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I subscribed to Pro but I’m stuck on the free tier

First, give it a few minutes to update. If that doesn’t work, try logging out of Codeium on the website, restarting your IDE, and logging back into Codeium. Additionally, please make sure you have the latest version of Codeium installed.

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How do I cancel my Pro/Teams subscription?

You can cancel your paid plan by going to your Profile (top right of the Codeium website) -> Billing -> Cancel Plan

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My Codeium Chat screen goes blank

Please reach out to us if this happens! A screen recording would be much appreciated. This can often be solved by clearing your chat history (~/.codeium/windsurf/cascade).

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How do I disable code snippet telemetry?

As mentioned in our security page, you can opt out of code snippet telemetry by going to your settings account settings. For more information, please visit our Terms of Service.

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How do I request a feature?

You can vote, comment, and request features on our feature request forum.

You can also Tweet at us — we’re always looking for feedback!

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[Windsurf] I received an error message about updates on Windows

An example:

Updates are disabled because you are running the user-scope installation of Windsurf as Administrator.

It is not recommended you install Windsurf as Administrator on Windows.

Overview