If you’re having issues, the first step in the troubleshooting process is to retrieve the logs from your IDE. Here’s how you can get Codeium logs for each of the major IDEs:

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Windsurf

  1. Open the Command Palette (Ctrl/Cmd + Shift + P or go to View > Command Palette)

  2. Type in “Download Windsurf Logs” and select the option that reads “Download Windsurf Logs File”

  3. Export or copy the logs and attach the file to your ticket.

Alternatively, you can also click on the three dots in the top right corner of the Cascade panel and select “Download Diagnostics”.